Commercial & Residential Restoration

Your information, handled with care and respect.

Privacy Policy

This policy explains what we collect, how we use it, and the choices you have. We keep things simple, use your details to serve you well, and protect them with reasonable safeguards. By using our site or contacting our team you agree to this policy.

Who We Are and Scope

Castle Contracting provides roofing and exterior services across Illinois and nearby regions. This policy covers our website, forms, email communications, and messages sent through our profiles and listings. It does not cover third party sites we do not control. If a section refers to a request form, you can use the Contact Us page to reach us.

Information We Collect

Information you provide

Name, email, address, project details, photos, preferred times to talk, and any messages you send.

Information collected automatically

Device and browser details, pages viewed, time on site, and general location based on IP. Cookies and similar tools help remember preferences and measure site activity.

Information from partners

If you request estimates through directories or referral platforms they may share your contact details and project notes with us.

How We Use Information

We use your information to respond to requests, schedule visits, prepare estimates, deliver services, improve our site, prevent fraud, and meet legal obligations. With your consent we may send service updates, seasonal tips, and project news. You can unsubscribe at any time through the link in an email or by asking us to update your preferences.

Cookies and Similar Technologies

Cookies help the site work and help us understand which pages are useful. You can adjust browser settings to limit or block cookies. Some features may work differently if cookies are disabled.

Analytics and Advertising

We use analytics tools to study page performance and visitor trends. These tools use cookies and similar technology to collect usage data in aggregate. We may run ads that use anonymous signals to reach people interested in roofing and exterior services. You can manage ad preferences in your browser and with the major ad platforms.

Sharing Information

We share information with service providers that help operate the site, schedule projects, process photos, or deliver communications. We may share information if required by law, to protect our rights, or during a business transfer. We do not sell personal information in exchange for money.

Retention

We keep information for as long as needed to serve you, meet legal requirements, and maintain accurate records. When no longer needed, information is deleted or de identified according to our retention practices.

Your Choices

You can request access to your information, ask for corrections, request deletion where allowed, and ask us to limit certain uses. Use the Contact Us page or email our team and include your name, the request you are making, and the best way to reach you. We will respond within a reasonable time.

State Privacy Rights

Depending on your location you may have rights to access, correct, delete, or receive a copy of certain personal information, as well as rights to opt out of certain data uses. We will honor applicable requests as required by law after verifying your identity. Authorized agents can submit requests with proof of authority.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will remove it.

Security

We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we focus on prevention, access controls, and regular review.

Links to Other Sites

Our site may include links to resources or partners. Those sites have their own policies. Review their privacy practices before providing information.

Changes to This Policy

We may update this policy to reflect changes in our practices. The updated policy will include a new effective date. Continued use of the site means you accept the updated policy.

Contact Us

Questions or requests can be sent through the Contact Us page or by email at our published address below. Include your name, the request you are making, and any details that help us locate your record.